1. Introduction
Welcome to Maldonal General Trading PLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services (Construction, Machinery Rental/Sales, Import/Export).
2. Information We Collect
We collect personal information you provide to us when you:
- Request a quote
- Fill out a contact form
- Subscribe to updates
- Apply for a job
This information includes:
- Identity & Contact Data: Your name, job title, company, email, phone number, and address.
- Project Data: Project specifications, Bills of Quantities (BOQs), machinery needs, and delivery destinations.
- Technical Data: Your IP address and browser type (collected automatically via cookies for analytics).
3. How We Use Your Information
We use your information for legitimate business purposes:
- Service Delivery: To prepare accurate quotes and fulfill your orders.
- Communication: To respond to your inquiries and send important updates.
- Legal Compliance: To meet Ethiopian trade, customs, and tax regulations.
- Improvement: To analyze website traffic and improve your experience.
4. Sharing Your Information
We do not sell your data. We may share it only when necessary:
- With trusted partners (like logistics companies) needed to complete your order.
- To comply with legal requests from Ethiopian authorities.
- In connection with a business transfer like a merger or sale.
5. Data Security
We use strong security measures to protect your information. Please note that no internet transmission is 100% secure.
6. Your Rights
You may have the right to access, correct, or request deletion of your personal data, subject to legal requirements.
7. Contact Us
For questions about this policy, please contact us at: support@maldonal.com
